Listed on this page are the answers to some of the more commonly asked questions about our services. Click on a question to reveal the answer, or contact us for more information.
What warehousing and storage solutions do you offer?
🚚 Same-Day Delivery
For urgent shipments that need to arrive today—fast, reliable, and right on time.
📦 Warehousing & Fulfillment
We store, pick, pack, and ship your products with precision and care.
🌍 International Freight Forwarding
Air, sea, and cross-border solutions that connect your business to the world.
🏙️ Last-Mile Delivery
We bring your goods directly to your customer’s doorstep—efficiently and safely.
🚛 Bulk & Heavy Load Transport
Specialized vehicles and handling for oversized or high-volume cargo.
📍 Route Optimization & Tracking
Smart logistics powered by tech—real-time tracking and efficient route planning.
🛵 Motorbike Courier Services
Perfect for urban deliveries—quick, nimble, and cost-effective.
🔁 Reverse Logistics
We handle returns and exchanges with ease, keeping your customers happy.
🧊 Cold Chain Logistics
Temperature-controlled transport for perishables, pharmaceuticals, and sensitive goods.
📑 Customs Clearance & Documentation
We simplify the paperwork and ensure smooth border transitions.
What transport and distribution solutions do you offer?
Podcasting operational change management inside of workflows to establish a framework. Taking seamless key performance indicators offline to maximise the long tail. Keeping your eye on the ball while performing a deep dive on the start-up mentality to derive convergence on cross-platform integration.
What is a bonded warehouse?
A bonded warehouse is a secure storage facility where imported goods can be held without the importer needing to immediately pay customs duties or taxes. These warehouses are supervised by customs authorities, and the goods stored there are considered “bonded” until certain conditions are met—such as payment of duties or re-exportation.
What goods are eligible for a bonded warehousing account?
- Imported goods pending duty payment
- : Items brought into the country but not yet cleared by customs.
- Goods for re-export: Products intended to be shipped out again without entering the local market.
- Raw materials for manufacturing: Especially when used in export-oriented production.
- High-value items: Electronics, machinery, or luxury goods that benefit from deferred duty.
- Seasonal goods: Items like fashion or holiday merchandise stored until market demand rises.
- Bulk commodities: Such as grains, chemicals, or industrial inputs.
- Pharmaceuticals and medical equipment: Often stored under strict regulatory conditions.
Do you have bulk stack storage space or temperature-controlled storage?
Yes, we are pleased to confirm that Directris Trusted Property offers both bulk stack storage space and temperature-controlled storage facilities. Our warehousing solutions are designed to accommodate a wide range of goods, ensuring optimal conditions for inventory management, preservation, and distribution. Whether your products require ambient storage or specialized climate control, we are fully equipped to meet your logistics needs with reliability and precision.
Is your warehouse secure?
Absolutely. Our warehouse is exceptionally secure, equipped with advanced surveillance systems, controlled access protocols, and round-the-clock monitoring. We adhere to stringent safety standards to ensure that every item stored with Directris Trusted Property is protected with the highest level of care and vigilance. Security is not just a feature—it’s a foundational commitment.
What are your operating hours?
Monday to Saturday
8:00 AM – 6:00 PM
In addition, our online support is available 24 hours a day, 7 days a week, ensuring that you can reach us anytime for assistance, inquiries, or urgent logistics coordination. Your convenience and peace of mind are always our priority.
Who do I contact about backloads?
For inquiries regarding backloads at Directris Trusted Property, please contact our Logistics Coordination Team. They are best equipped to assist with scheduling, availability, and route optimization for return freight opportunities.
You can reach them via:
- Phone:+447460721626
- Email: support@directristrustedproperty.com
- Online Support: Available 24/7 through our website or customer portal
